Shipping policy

Shipping Policy

Shipping Destinations

BlockBlaster currently ships to addresses within the United States and to select international destinations. Available carriers, shipping methods, and transit windows may differ depending on your delivery location.

Processing & Fulfillment

Orders are grouped and fulfilled in weekly batches. If your order is placed on a weekend or holiday, processing will begin on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where supported by the carrier).

Delivery Estimates

We offer free standard shipping on all U.S. orders. Orders are batched and processed once per week.

After your order has been processed and handed to the carrier, packages typically leave our supplier within 2–3 business days and are delivered within 5–10 business days.

All delivery times are estimates only and may vary based on your location, carrier capacity, and seasonal demand. International shipments may experience additional delays due to customs clearance.

Accurate Shipping Information

Please double-check that your shipping address and contact details are correct and complete before submitting your order.

BlockBlaster is not responsible for packages that are delayed, returned, or misrouted because of an incorrect or incomplete address. If you spot a mistake after checkout, reach out to our support team right away. Once a shipment is in transit, address changes are no longer possible.

Modifying or Canceling an Order

Orders enter fulfillment quickly. We cannot guarantee that changes or cancellations can be made once an order has been submitted.

If you need to adjust or cancel your order, contact us as soon as possible. We will do our best to accommodate requests for orders that have not yet shipped, but no modification or cancellation is guaranteed after submission.

Undelivered, Missing, or Stolen Packages

Once your package is picked up by the carrier, it is under the carrier's control.

If tracking indicates "Delivered" but you have not received your package:

  • Confirm with anyone else at your address.
  • Check nearby delivery areas such as side doors, porches, garages, or mailboxes.
  • Contact the shipping carrier directly using your tracking number.

If you are still unable to locate your order, email us so we can look into your options. BlockBlaster is not liable for packages marked as delivered by the carrier that are subsequently lost or stolen.

International Orders — Customs, Duties & Import Taxes

For shipments outside your home country, your local customs authority may assess duties, VAT, or other import charges upon arrival.

These charges are separate from our product pricing and shipping fees. You are solely responsible for any customs duties, taxes, or import fees imposed by your country.

High-Volume Periods

During promotional events or periods of elevated demand, fulfillment and carrier transit times may trend toward the longer end of our estimates due to higher order volumes and carrier congestion.

Questions?

If you have any questions about shipping or need help tracking an order, contact us at:

Email: supportforblockblaster@gmail.com